Return Policy & Complain

Return & Refund Policy

We keep our return policy simple and straightforward.

Change of Mind

We do not accept returns or refunds if you change your mind, order the wrong size, color, or simply no longer want the product.

Wrong, Incorrect, or Damaged Product

If you receive:

• The wrong product
• An incorrect parcel/order
• A damaged or defective product

we will send you a replacement parcel at no additional cost.

You do not need to return the incorrect or damaged product. You may keep the parcel you received.

Photo Proof Required

Before we process any replacement, you must provide clear photo proof showing the issue with the product or parcel.

Once we verify the photo proof, we will arrange the correct replacement for you.

Please contact us as soon as possible after receiving your order if there is an issue.